Hidden Hills Locksmith for Estates and the People Who Run Them
In Hidden Hills, the person who texts us is often not the owner. It is the house manager, the assistant or the property caretaker, trying to sort out a lock while the family is away. We are easy to work with from a distance.
Working in Hidden Hills
Hidden Hills is a small city where every street sits behind a guarded gate, just off the 101 between West Hills and Calabasas. There are no shops, offices or apartments, only homes on large lots with white rail fences, riding trails and many private barns and arenas. Houses range from 1950s ranch homes that have been added onto many times to large new builds with oversized doors. Many properties have a main house, a guest house, a pool house and staff quarters, and someone other than the owner often handles the day to day. Gate staff will call ahead, so let them know we are coming.
The locks we meet here
Newer homes here often have tall pivot doors or heavy wood doors with long handle sets and multipoint locks, which need care when a cylinder is changed or a latch starts to drag. Older ranch homes have more standard hardware on more doors. Staff turnover is the steady issue: a housekeeper, a nanny or a contractor leaves, and nobody knows who still has a key. Smart locks with a separate code for each person solve much of that, since one code can be removed without touching anyone else's. For the rest, high-security cylinders keep keys from being copied.
How fast we get there
Hidden Hills is about 11.7 miles from Van Nuys in a straight line, so we usually arrive in 25–45 minutes. Text (657) 478-8248 the address, a photo of the lock and the name of whoever will meet us. Add our arrival to the gate list, and we send the price before we come.
What people in Hidden Hills call us for
Common questions
We are out of town. Can you work with our house manager instead?
Yes. Approve the job and the price by text or phone, tell us who will meet us, and put the tech on the gate list. We work with your manager on site, leave any new keys or codes with them and send you the written receipt directly.
Our front door is a tall pivot door with a long handle. Can you service that kind of lock?
Many of them, yes. Send a photo of the handle, the edge of the door and any brand name you can see. Some custom doors use parts that must be ordered, and if that is the case we will tell you up front, before any work begins.
Staff come and go often. What is the easiest way to manage access?
For most households here, a smart lock with a separate code for each person works best. When someone leaves, you delete their code and nothing else changes. We install it, set up the codes with you and leave a key backup in case the batteries run low.