Panorama City sits right above Van Nuys, where we are based, so it is one of the shortest drives we make. Text a photo of the lock and your ZIP, and we will tell you the price and when we can be there.
Panorama City was laid out after the war as a planned neighborhood, and you can still see it in the rows of small single story houses west of Van Nuys Boulevard. Since then it has filled in with apartment buildings, many with secured lobbies, shared mailboxes and carport gates along Roscoe, Woodman and Chase. Van Nuys Boulevard is the main street, lined with shops, clinics and the area around the old Panorama Mall, and the big medical center on Woodman means plenty of night shift workers calling us at odd hours. Streets are dense and parking is tight, so a tech who knows the blocks saves time.
Most of what we see here is apartment hardware: entry knobs with a separate deadbolt, cluster mailbox doors, and metal gates with self closing latches. Mailbox locks are a frequent call because keys get lost in moves and the lock is small and outdoors. We swap the lock on your box so a previous tenant cannot open it, as long as the box is not a postal service owned unit. In the older houses, original doors often have a knob that has loosened over the years and a deadbolt that no longer lines up with the frame. We fix the alignment so it locks without a shove.
We are only a couple of miles away, so most Panorama City calls get a tech in 20–35 minutes. Text (657) 478-8248 with your ZIP, a photo of the lock and the cross street or building name. Tell us if there is a gate or lobby code we will need to reach your door.
Yes, for most private cluster and wall mailboxes in Panorama City buildings. Send a photo of the box so we can bring the right lock. Some newer cluster units belong to the postal service, and for those the post office handles the lock, so we will tell you if yours is one.
Not usually. We remove the broken piece from the cylinder and, if the lock is fine, cut you a fresh key from it. If the lock is worn and caused the break, we will say so and price a replacement before doing anything.
Yes. We work around the clock, every day including holidays, and many calls in this part of the Valley come at shift change. Text us when you are on your way home and we can often be waiting.