North Hills is close to the middle of the Valley, so we can usually get there quickly. Most calls come from apartments and small rentals, plus homeowners whose doors have started acting up.
Older maps call this area Sepulveda, and the big VA medical center on Plummer Street still carries that name. The 405 cuts right through, with Sepulveda Boulevard, Roscoe and Nordhoff carrying most of the traffic. Away from the main roads it is dense: garden apartment complexes, fourplexes and duplexes behind iron fences, and blocks of small postwar houses with carports and block walls. Many buildings have been divided and rented again over the years. That means a lot of tenants moving in and out, and a lot of keys nobody has accounted for.
We see a lot of iron security screen doors here, each with its own lock and key in front of the main door. When one of those two keys goes missing, people often lose track of which lock is which, so we take care of both together. Unit doors are mostly basic knob locks with a deadbolt added later, and the deadbolt often needs a firm push or pull before it will throw because the door has shifted. That is usually a strike adjustment, not a new lock. Mailbox and laundry room locks round out the list in the bigger complexes.
North Hills is about 3.7 miles from Van Nuys in a straight line, so plan on 20–35 minutes. Text (657) 478-8248 a photo of the lock (both the screen door and the main door if you have both), the building or unit number, and how to get past any gate.
Probably not. When a door settles or swells, the bolt rubs on the strike and will not slide all the way in. We usually fix that by adjusting or reshaping the strike, which is quicker than replacing the lock. If the lock itself is worn, we show you and give you a price first.
Ask to see their ID and our California locksmith license, LCO8635. Our techs are background-checked, and the price is agreed by text before they arrive, so nothing should change at the door. You also get a written receipt when the job is done.
We can rekey or replace the screen door lock, and if it is compatible we key it to match your house key, so you carry one key for both. Send a photo of the screen door lock from the outside and we will know which parts to bring.